WGBH automated training on SalesForce.com

WGBH employees can complete complex tasks during the first day of using the SalesForce software and without formal training using WalkMe in-ap automated training system. The WalkMe system detects steps where users are having difficulty and provides guidance in real time with hints and information. Team members who had no experience with SalesForce.com software are … Read more

Bank of Montreal Uses WalkMe To Improve Customer Adoption

Bank of Montreal Financial Group uses Walkme to improve customer adoption of new features of their on-line customer facing application while reducing the number of support requests by 50%.   In an effort to make their on-line customer facing application more readily accepted by customers, Bank of Montreal wanted to make the adoption easy for customers … Read more