20,000 paper patient records digitized using docAlpha solution

Manual updating and retrieving of 20,000 paper patient records digitized using docAlpha from Artsyl which can file, schedule procedures and retrieve patient records instantly.  Manual updating and retrieving of 20,000 paper patient records digitized using docAlpha from Artsyl which can file, schedule procedures and retrieve patient records instantly. Each patient record may include dozens of … Read more

Workmen’s Compensation Trust reduces processing time with automation

Workmen’s Compensation Trust was able to reduce processing time for workers’ compensation bills from 60-90 days, down to just 24-48 hours using AP automation software from Artsyl. Workmen’s Compensation Trust located in Connecticut was able to reduce processing time for workers’ compensation bills from 60-90 days, down to just 24-48 hours using AP automation software … Read more

WGBH automated training on SalesForce.com

WGBH employees can complete complex tasks during the first day of using the SalesForce software and without formal training using WalkMe in-ap automated training system. WGBH automated training on SalesForce.com for its team members who had no formal training using WalkMe in-app training tool.  The WalkMe system detects steps where users are having difficulty and … Read more

Bank of Montreal Uses WalkMe To Improve Customer Adoption

Bank of Montreal Financial Group uses Walkme to improve customer adoption of their on-line customer facing application while reducing the number of support requests.  Bank of Montreal Financial Group uses Walkme to improve customer adoption of new features of their on-line customer facing application while reducing the number of support requests by 50%.   In an … Read more

A Brazilian delivery company grows its business using RPA solution

A Brazilian delivery company serving consumers with a 35 min max delivery of products from stores and restaurants has grown from 15 to 450 employees in one year. Their manual process of selecting, hiring and on-boarding new employees involved a lot of spreadsheets, emails and phone calls.  Product delivery company streamlined rapid hiring and employee … Read more

Credit Union automated calculation of variable interest rates using RPA

PSCU – Credit Union Services Company automated the calculation of Index Rates for Variable Interest Credit Cards.  PSCU provides services for credit unions that include traditional and digital payments, risk management, analytics, loyalty programs, etc… Every time the Federal Reserve changes interest rates new credit card rates must be calculated for customers using variable rates. … Read more

Desktop automation that helps employees

Desktop Automation makes customer service employees more efficient.  NICE Robotic Automation’s NEVA is an example of a desktop automation software that assists employees in performing routine but time consuming tasks. It is particularly useful in customer service centers where agents must handle a variety of customer calls and where fast and accurate handling of customer … Read more

Digital Employee

“Digital Employees” from Olive are used in healthcare to improve Revenue cycle management, patient screening and data entry at a Covid-19 testing facility and to automate multiple workflows previously performed by humans. 40 healthcare organizations with over 600 hospitals in 41 states embarked on Digital Transformation and are already using Olive’s AI based bots to … Read more

Shipment processing time is shortened by 85%

Shipment processing time is shortened by 85% using pre-built bots made by RPA Labs, and they work 24/7 Robotic Process Automation (RPA) can now be implemented in shipping, logistics and supply chain using pre-built RPA bots from RPA Labs  that process many repetitive tasks quickly and realize savings. For more information about the vendor that … Read more

Wood exporter automated customer interactions

46% of repetitive communications with customers automated using Pipefy email template. Bereneck, the largest wood exporter in Brazil, ships 2,000 containers per month to 46 countries. A 15 person operations department performs all tasks involved in processing orders, notifying customers, responding to inquiries. They were relying on EXCEL and traditional email to keep track of … Read more