RPA solutions saved 1000’s of manual work hours

Robotic Process Automation (RPA) is being used in a wide range of industries including Banks, Insurance, logistics and mining. Here are a few examples and results of using Elektronik RPA platform. Robotic Process Automation (RPA) is being used in a wide range of industries including Banks, Insurance, logistics and mining. Here are a few examples … Read more

Health insurance company automated its process using RPA solution

HGS who provides services to insurance companies automated Enrollment, Commercial Claim processing and Healthcare Product preparation for insurance clients using Automation Anywhere bots.  “Member Enrollment  Average handling time per enrollment reduced from 15 minutes to 10 1⁄2 minutes Quality improved, reaching 99.97 percent Productivity improved by 30 percent Commercial Claims Testing Audit  Manual effort reduced … Read more

Desktop automation helps customer service agents

Blue Cross of Idaho deployed desktop automation at their contact center and realized annual savings of >$250,000.  “Specific NICE Desktop Automation procedures are tailored to respond to defined interaction cues by automatically compiling data from disparate systems and presenting the results on the agent’s screen in real time, along with relevant guidance. When more detailed … Read more