Software company uses AI to increase its B2B Sales

ClickDimensions a Marketing Automation Software maker understands the value of automation and Artificial Intelligence in the B2B selling process. They sell their solution to a variety of businesses who are looking to improve the ROI of their marketing spend. They describe their solution as “ Our marketing automation solution includes essential marketing tools like email … Read more

AI “Bot” Helps B2B Sales Reps Improve Quota Attainment

Responding to inquiries, pre-qualifying and qualifying prospects, following up on prior communications, scheduling calls and sending reminders takes approximately 25% of a B2B Sales Rep’s time. These are expensive people so using them to perform such basic tasks instead of closing business is a big hit to expense and productivity. Demandbase itself an AI based … Read more

AI used to extract financial data from multi-language financial reports

Annual and other financial reports usually are voluminous documents with text, tables, columns, etc… that do not follow any standard format. Extraction of key financial information is typically a manual process which is costly, lengthy and error prone. Infrrd IDP (Intelligent Data capture) Platform uses Optical Character Recognition (OCR), Computer Vision and Artificial Intelligence to … Read more

AI delivers 99.9976% confidence level Quality Control at BMW

Business Problem Like all car makers BMW uses robots in its manufacturing process. Real time quality control is necessary at every step of the process as robots can do the wrong thing as efficiently and in volume as the right thing. Detecting a faulty part in a process that handles 30 million parts per day … Read more

Support agents more efficient with automation

Desktop automation software provides real-time guidance and next-best- action recommendations. This  is particularly useful in customer service centers where agents must handle a variety of customer calls, and where fast and accurate handling of customer issues is of paramount importance.  NEVA from NICE helps employees’ perform better by:  “Providing real-time guidance and next-best- action recommendations … Read more

Using AI based bots company increases revenue

A PPV video streaming company increases revenue and decreases human workload by automating the collection and analysis of its recommendation system by using Artificial Intelligence based bots from Loop Ai Labs. A telecommunication video streaming company increases revenue and decreases human workload by automating the collection and analysis of its recommendation system by using Artificial … Read more

Insurance company reduces claims processing time by 90% with automation

Insurance company automates its claim processing and achieves 90% time reduction and overall turnaround time by 76% TruBot Robotic Process Automation products.  Insurance company automates its claim processing and achieves 90% time reduction and overall turnaround time by 76% TruBot Robotic Process Automation products.  The manual process involved processing customer paper claim forms that ranged … Read more

Artificial Intelligence Explained

AI is many things AI is a set of computer software algorithms that process large volumes of data and derive conclusions independently of human intervention. The term AI describes various algorithms designed to address specific applications shown below. AI is a name for many computer software algorithms[/caption]   Neural Networks, Convolutional Neural Networks, Robotic Process Automation … Read more

Credit card fraud investigators use RPA

Credit card fraud investigators at a bank use RPA (Robotic Process Automation) to reduce the average customer handling time by 82%.  The system uses NICE bots and desktop assistants to guide customer service agents with pop-ups on their screens during their conversation with a customer, suggesting the next best action and documenting the process so … Read more

Desktop automation that helps employees

Desktop Automation makes customer service employees more efficient.  NICE Robotic Automation’s NEVA is an example of a desktop automation software that assists employees in performing routine but time consuming tasks. It is particularly useful in customer service centers where agents must handle a variety of customer calls and where fast and accurate handling of customer … Read more