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Kofax - Low code, Integrated, End-to-End automation solution

Intelligent Automation software platform. “We combine RPA, cognitive capture, process orchestration, mobility and engagement, and analytics…”

 

Company Name: Kofax

Web site: https://www.kofax.com

Who are the target customers?

Not Available

How are the problems solved?

  • Data capture: “everything you need to intelligently capture, classify, separate, extract and export documents from virtually any channel.”
  • Mobile Capture™: “… harness the power of the camera on their mobile device to perform a wide range of imaging tasks — such as scanning a photo of a driver’s license to open a new account, paying bills by capturing data from a bill, make payments by capturing data from a credit card, depositing a check, and much more.”
  • No need for coding: “Deploy software robots to new process activities as your business needs and priorities change without the need for coding and months of development. Build and deploy automation in a matter of days and weeks—without ripping out platforms that are core to your business or re-engineering processes.”

What is unique about the solution?

“…  AI technologies, including natural language processing (NLP). Sentiment analysis and entity extraction improve customer and employee engagement and loyalty, deliver greater insights to the voice and opinions of social media, chat bot dialogs and email, and enhance decisions through greater understanding of intent.”

What are the business benefits?

Banking, Insurance, Transportation & Logistics, Government

Use Examples. 

  • Colorado Housing and Finance authority: “ We have cut the time taken to process a loan application and return a decision to lenders from three to seven days to 43 minutes or less.”
  • Davies Turner Transportation: “While in the past, it could take our teams around 15 minutes to respond to a request for information on a shipment, today they can answer in real time.”
  • Stater International Mortgage Services: “ Using the traditional, paper-based process, it takes around five working days to process a claims submission and pay money into a customer’s account. With the app, we can make payments to customers the very next day in most cases.”

Expected ROI.

N/A

Product Category: Customer Service, Finance, Admin 

Tags: Artificial Intelligence, No-code, Data Extraction, Claims Processing

Category:
Customer Service
Tags:
Artificial Intelligence, Claims Processing, Data Extraction, No-code
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Can RPA benefit your business?

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