Luckily, an innovative mobile application from Soluteo can help streamline these tasks and more. Since 2001, we’ve been helping enterprises connect efficiently with their teams and clients, significantly improving their bottom-lines to reach their business goals.
Enterprises with workers in the field have to juggle a staggering amount of factors to ensure that their businesses run smoothly. Managing clients, work orders and scheduling, filling out and compiling field reports, assigning tasks and reaching KPIs are all just part of a day’s work. Despite having all these mission-critical tasks to deal with, many enterprises are still using outdated tools that negatively impact their productivity. Luckily, an innovative mobile application from Soluteo can help streamline these tasks and more. Since 2001, we’ve been helping enterprises connect efficiently with their teams and clients, significantly improving their bottom-lines to reach their business goals.
MANAGE FIELD STAFF MORE EFFICIENTLY
If you’ve got field techs, service agents or any other mobile workers, a Soluteo Enterprise solution will streamline business processes and increase customer satisfaction. With integrated applications for automated scheduling, planning, task assignments, dispatching and more, managing staff and workloads has never been easier.
IMPROVE OPERATIONAL VISIBILITY
In today’s business climate, objective metrics and benchmarks are crucial. The faster you can gather and process data, the sooner you have actionable information. Soluteo’s real-time dashboards give managers immediate access to key performance indicators (KPIs) and more to improve resource allocation, decision-making and the bottom line.
TRACK JOB PROGRESS AND COSTS
Cost tracking and forecasting are crucial for the health of a business. But conventional reporting and monitoring processes are time-consuming and disruptive to field employees’ primary tasks. With a Soluteo app, managers can automatically see staff progress, material consumption, equipment costs and margins in real-time and make timely decisions.
ESCALATE AND REASSIGN TASKS
In businesses where service-level agreements (SLAs) dictate response times, you can’t afford to leave anything to chance. An automated Soluteo mobile app can send assignments, track response time, confirm receipt, and automatically reassign staff and alert managers based on your SLA timeframes and exception-handling policies.
ACCELERATE INSPECTION REPORTS
Insurance adjustors, inspectors and auditors require detailed reports and high-quality site data. With a Soluteo mobile inspection app, users can capture geotagged photos, location-based data and other non-disputable evidence to speed up procurement/payment turnaround times and eliminate guesswork from site inspections for legal, insurance and other purposes.
ELIMINATE PAPER-BASED PROCESSES
Filling out and processing paper forms is time-consuming, error-prone and inefficient. Soluteo’s intuitive mobile solutions standardize and accelerate processes and improve data quality and availability. With a few taps, field techs, dispatchers, managers and others can quickly access assignments, find key information, log results and move on to their next tasks.