Amplitude is the analytics platform that teams love both before and after their apps gain traction. We deliver better answers to their critical business questions; fast, transparent access to their data; and fair pricing at scale -- no matter how popular their app gets.
SmartCX from Adroit Vista addresses the real challenge organizations are facing in MEASURING, MANAGING and IMPROVING multi-channel customer experience. SmartCX is taking a leading, machine learning approach in applying OBJECTIVE, PREDICTIVE and PRESCRIPTIVE measurement to every customer interaction and generates actionable insights for companies to create and deliver on specific goals to improve customer experience.
Customer behaviour is rapidly changing. Customers are smarter and more connected than ever before. Technologies have opened up new ways for customers to interact with organizations and each other. As a result, customers are far smarter and informed having higher expectations for their experiences with companies. Every interaction with a customer counts, making understanding, managing and predicting customer experiences more important than ever before.
SmartCX reviews and rates every interaction in a single channel and omni-channel experience considering the basic factors that matter most to customers. SmartCX aggregates interaction data into EFFICIENCY, EFFECTIVENESS and CONSISTENCY measures to which SmartCX ratings are assigned for single-channel and omni-channel experience. Multi-dimensional views of data are available to allow for the most useful and focused insights.
SmartCX applies proprietary advanced intelligence to understand single and multi-channel interactions, predict trends and impacts, and prescribe next best action. SmartCX allows for interactive prediction by users further enabling smart thinking and decisions.
Our Machine Learning approach makes the SmartCX measurement distinctly more objective, predictive and prescriptive than other offerings in the marketplace such as surveys, Net Promoter Scores (NPS), Customer Satisfaction (CSAT) measures, and descriptive analytics. SmartCX offers unique and complementary value to todays traditional CX measures.
SmartCX uses natural language search for viewing insights, making it easy and efficient for all users of the product.
SmartCX plays a valuable role in customer experience strategy and the related positive business outcomes such as: brand protection, loyalty, cost of acquisition, customer lifetime value and cost savings.
SmartCX is offered in a Software-as-a-Service (SaaS) model.
The Xoanon Analytics engine is a cloud based end-to-end solution for big data analytics..Through a comprehensive set of models, tools and applied algorithms, Xoanon enables organizations monitor end user behavior, consumption patterns, inertia, drivers and needs – to innovate operations, products and communications – and, ultimately, to improve both your business and the lives of end users.
Assimilate, Correlate, and Analyze Disparate High-Velocity Big Data.... ability to process and analyze your machine-generated data stream in realtime.... assimilate...wide variety of realtime sources such as market data, Internet of Things (IoT), mobile devices, sensors, log files, social media and database transactions.....
...Mobile Network Operator...Multiple Systems Operator....collect knowledge from millions of active users and data points....Precise user locations to 10x10 meter accuracy...User device type...Mobile applications performance...Network quality...Public Wi-Fi access...Data access speeds and latencies
....App Publishers....you get the behavioral user analytics and engagement data that you need be at the next level of your app growth....
...Financial Services and Analysts....market trends...mobile data intelligence service...insight based on our crowdsourced data....
Redbend 10 Analytics delivers device performance metrics, health indicators and usage preferences that are used by the device manufacturer and service provider to gain an in-depth understanding of the device behavior and usage.
ParStream is the industry’s leading IoT analytics platform company. The ParStream analytics platform was purpose-built for scale to handle the massive volumes and high velocity of IoT data. ParStream’s platform delivers a new breed of analytics for the enterprise, such as Geo-Distributed Analytics which enables analytics at the edge.
Mobileum Analytics for Customer Travel or ACT enables mobile operators to understand travelers in order to tailor specific experiences for them. Mobileum Analytics for Customer Travel portfolio has 3 distinct analytics capabilities – detection, definition and prediction applied to Outbound Travelers, Inbound Travelers and the Wholesale business.
Mobileum ..... solutions analyze peta-bytes of data daily to create revenue generating, experience enhancing Wisdom for 615+ operators across 168 countries