Network and Service Monitoring

Network And Service Monitoring

Summary

Nexus Telecom provides off-the-shelf solutions and services to monitor, test and measure how a subscriber experiences the service provided by an operator.  Nexus Telecom's analytical software solutions, as well as our real-time investigation systems and techniques, allow telecommunication service degradations and network malfunctions to be quickly detected and appropriate resolutions to be determined.

Product description

 

 

What we do

Nexus Telecom provides off-the-shelf solutions and services to monitor, test and measure how a subscriber experiences the service provided by an operator. Nexus Telecom has its roots in Service & Network Performance Management and Roaming Monitoring, and is one of the major players in the Service Assurance Domain belonging to the OSS industry. Nexus Telecom's analytical software solutions, as well as our real-time investigation systems and techniques, allow telecommunication service degradations and network malfunctions to be quickly detected and appropriate resolutions to be determined.

Network and Service Monitoring

 

 

Network Operators are challenged with adapting to new technologies with increasing complexity while reducing costs of service delivery. Network & Service Operations Centers (NSOC) in dynamic operational environments are charged with assuring excellent customer experience and investigating service or network problems.

Nexus Telecom's innovative approach simplifies monitoring for IP next-generation network services:

  • Network and service delivery information is captured through a single multi-technology passive probe monitoring system.
  • Critical network and service KPI/KQIs are auto-updated comparing on-line and historical feedback to resolve issues and prevent churn
  • Multi-dimensional investigations into network issues using subscriber experience data provides a complete network view of issues impacting customers
  • Customer Complaints are solved fast using real-time end-to-end transactions
  • An innovative Operations Center Adviser (OCA) assists you in efficiently resolving network and service incidents in a dynamic complex service environment
  • Network incident and customer problem management is simplified through setting investigation priorities based on business impacts and reviewing service reporting
  • Observe service delivery by monitoring on-line the subscriber satisfaction ratio

 

Related Products:

Help the seller understand how this product meets your needs
Contact name
Marketing
E-mail
marketing@nexustelecom.com
Phone
1 613 224 2637 ext 241
Location
Switzerland & Ottawa
Company
Nexus Telecom
Published