Category: Billing

Wireless Billing

Wireless Billing
Converged Wireless Broadband Solution
Wireless Service Providers

Summary

LogiSense empowers enterprises to Monetize the Usage Economy. LogiSense provides CSPs with complete agility and flexibility in real-time usage rating, monetization and subscriber management for every conceivable digital transaction—any service or subscription, over any medium and from any provider.

Product description

WIRELESS/WIFI/WIMAX BILLING SOLUTION

EngageIP Rating and Billing is a converged wireless/broadband solution which enables secure authentication, sign-up, metering, billing and services management for Wireless Service Providers delivering LTE, WiMAX, Wireless, Wi-Fi or other wireless broadband access services. Wireless Service Providers and Enterprises can now automate and control multi-location deployments from a central, administrative console, accelerating profitability and employee productivity making this the strategic choice for service providers looking to increase their competitive advantage. The EngageIP Rating and Billing solution brings a high level of automation to wireless service providers when it comes to adding and managing subscribers. By increasing the level of automation, optimizing workflow, and simplifying processes, EngageIP reduces the costs associated with adding new subscribers and rolling out new services. EngageIP Rating and Billing Software Solution:

  • Converged Billing solution for Wireless, WiMAX, WiFi, LTE or other Wireless Services
  • More control of service delivery
  • Complete control over customer access services
  • Delivers automated provisioning, administration and billing
  • Allow customers to self-provision services
  • New revenue generating capability from layered services such as voice and video
  • Increased customer satisfaction
  • Decreased labor costs
  • Revenue and feature assurance
  • Track and monitor your wireless resources (Towers, IP address, phone numbers etc.) from one platform

Wireless Billing Solution includes

ENGAGEIP CONVERGED BILLING SOLUTION

Provide flexible, rating and billing for all voice, data, broadband, content, and video services

  • Single charging and billing system that is flexible, integrated, and converged
  • Increase revenues through innovative business and monetization models
  • Utilizes a single Billing architecture to support prepaid-postpaid and wireline-wireless convergence with a single set of integrated products

 

INVOICING / BILL PRESENTMENT

Invoices as unique as your business (one-bill, summary, full detail)

  • Support multi-level customer hierarchies to reflect budget centers with corporate invoicing schema
  • Customize invoice templates with tokens to place accounting information anywhere
  • Convergent service presentment on invoice capabilities (one-bill)

 


REPORTING SYSTEM

Reporting in real-time and tailored to your business processes and needs

  • Built in Standard Reports including Accounting, Customers, CDR, Workflow Automation, and Cases
  • Business Intelligent Tool with 360 degree view of EngageIP Rating and Billing solution activity
  • Review, manipulate, customize, and export data to make better business decisions

 

 

WORKFLOW ENGINE / XTENDABASE TECHNOLOGY FRAMEWORK

Extend the capabilities of the system and make swivel-chair operations a thing of the past

  • Dynamic attributes allow you to easily store business specific data without the need for EngageIP system development
  • Live Pages allows you to add powerful functionality to the existing EngageIP web interface
  • Turn common IT processes into fully automated workflows represented in easy-to-follow graphical views, modeled after your precise requirements

 

CUSTOMER SELF-CARE PORTAL

Increase brand interaction by allowing customers to self-manage their accounts

  • Fully customizable and plug-in driven interface allowing you to quickly implement your customer self-care portal
  • Provide an additional channel for customers to interact with your brand
  • Secure loyalty and drive new revenue opportunities

 

TECHNICAL TICKETING SYSTEM

Document and resolve trouble tickets painlessly

  • Complete audit trail of support/customer service cases per customer
  • Time to repair (TTR) and escalation rule capabilities
  • Online case status viewing available for end customers

 

RESOURCE MANAGEMENT

Eliminate cumbersome spreadsheets, segmented databases, and manual tracking

  • Supports DID, IP, VoIP alias, network elements, and user defined resources providing full audit trail and accurate billing
  • Full reseller functionality - parent-child trees and billing
  • Manage your physical and virtual service offering assets within the EngageIP solution

Product links

Help the seller understand how this product meets your needs
Contact name
Louie
E-mail
louie@logisense.com
Phone
1 519 249 0508
Location
Canada
Company
LogiSense
Published